Hardship indicators and performance reporting - ensuring best practice outcomes for consumers in AER guidelines

Financial Year: 2009/10

To undertake research, consultation and analysis of a range of potential hardship and performance indicators in order to advocate within the AER development of guidelines relating to hardship and performance reporting.

Grant Details Grant Content
Grant Reference Number: 384
Applicant: Queensland Council of Social Service
Grant Amount: $66,500
Approval Status: Yes
Financial Year: 2009/10
Grant Type: Joint Advocacy
Energy Type: Joint Energy
Jurisdiction: National,QLD
Consumer Class: Low Income,Rural


Discussion Paper: Energy Retailer Performance Reporting

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