Protecting and empowering vulnerable consumers in the energy market

Financial Year: 2019/20

Fair treatment of consumers with energy financial difficulty, including monitoring the Payment Difficulty Framework, and better access to suitable and effective new products and services for energy.

Grant Details Grant Content
Grant Reference Number: 1044
Applicant: Consumer Action Law Centre
Grant Amount: $264,654
Approval Status: Yes
Financial Year: 2019/20
Grant Type: Joint Advocacy
Energy Type: Joint Energy
Jurisdiction: National,VIC
Consumer Class: Low Income,Residential


AP 1044 - media release on application to intervene NETC
AP 1044 - CALC report on NETCC case
AP 1044 - CALC to AEMC consumer protection issues paper Feb 2020
AP 1044 - CALC to ESCV energy prices embedded networks March 2020
AP 1044 - CALC to ESCV draft decision embedded energy prices June 2020

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